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FAQ
Is the LED light soft enough for reading or sleeping?
Our LED lights offer adjustable brightness settings that can be softened for sleep or brightened for reading. They create a cozy atmosphere without being overly bright, ideal for bedrooms, living rooms, and even nurseries.
What type of power supply does the light require?
The lamp operates via USB power, making it easy to connect to various devices or a standard wall adapter. This also makes it ideal for use anywhere in the home, and even for camping or travel when connected to a power bank.
Does the product get hot after long use?
Our LED lights are energy-efficient and designed to stay cool even with extended use. You can enjoy a warm glow without any heat-related concerns.
How should I care for the wood and stone surfaces?
Regular dusting with a soft, dry cloth will keep the surfaces looking fresh. Avoid using harsh chemicals; instead, a gentle wood polish can be used occasionally on wooden surfaces to maintain their natural shine.
Can I use the product outdoors?
While our products are designed for indoor use, they can be used outdoors on dry days for events or gatherings. However, prolonged exposure to moisture or extreme temperatures isn’t recommended.
Does the wood require any special maintenance over time?
Our wood has a protective finish that requires minimal maintenance. A periodic polish with a natural wood oil will keep it in pristine condition and enhance the grain.
How long does shipping take to the United States/Europe?
Shipping to the U.S. typically takes 7-15 business days, while delivery to Europe may take around 7-15 business days. We provide tracking information to monitor your order’s progress.
What is your warranty policy?
We offer a 1-year warranty on all our products for any manufacturer defects. If you encounter any issues, please reach out to our customer support team for assistance.
Can I connect the light to a smart home system?
Some of our models are compatible with smart home systems, enabling you to control brightness, set schedules, and even operate the light remotely. Check the product specifications for compatibility.
Do I need to cover shipping costs for returns?
For defective products, we cover all return shipping costs. For change-of-mind returns, customers are responsible for shipping costs, and we recommend using a trackable shipping method.
What is included in the packaging?
The packaging includes the main product and a USB magnetic charging cable. You will need to purchase a separate USB charger, which should be 5V 2A MAX.